Terms & Conditions

Agreement to Terms

By accessing or using the website of Pest Control Bros LLC, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our website or use our services. These terms apply to all visitors, customers, and others who access or use our website or services. We reserve the right to update these terms at any time; continued use of our website after changes are posted constitutes acceptance of the revised terms.

Services We Provide

Pest Control Bros LLC provides professional pest control services to residential and commercial customers in the Maricopa/Phoenix metro area of Arizona, including Maricopa, Chandler, Casa Grande, Tempe, Gilbert, and Mesa. Our services include but are not limited to:

• Bark scorpion control and exclusion treatments
• General pest control for ants, cockroaches, spiders, and other common Arizona pests
• Termite inspections and treatment
• Rodent control and exclusion (roof rats, pack rats, mice)
• Bed bug inspection and treatment
• Mosquito reduction treatments
• One-time treatments and recurring service plans

Scheduling and Cancellations

Appointments may be scheduled online at barkscorpion.com/book-online, by phone at (520) 424-5244, or through our customer portal. The following policies apply to all scheduled appointments:

• We require at least 24 hours notice for cancellations or rescheduling without penalty
• Same-day cancellations may be subject to a cancellation fee of up to $50
• No-shows without prior notice may be charged the full service fee
• We will make every effort to notify you of any schedule changes on our end with at least 2 hours advance notice
• Recurring service customers may pause or cancel their plan with 30 days written notice

Payment Terms

Payment is due at the time of service unless a prior written agreement has been made for invoicing. We accept the following payment methods:

• Cash
• Personal or business check (returned checks subject to a $35 returned check fee)
• Major credit and debit cards (Visa, Mastercard, American Express, Discover)
• Online payment through our customer portal
• Financing options may be available for larger treatment programs — ask your technician for details

Service Guarantee and Warranty

We stand behind the quality of our work and offer the following guarantees to our customers:

• Satisfaction guarantee: if you are not satisfied with the results of any treatment, contact us within 30 days and we will re-treat the affected area at no additional charge
• Recurring service plans include free re-treatments between scheduled visits if pest activity returns
• Termite treatment warranties vary by treatment type — ask your technician for specific warranty terms
• Our guarantee does not cover new infestations originating from outside the treated area after service is completed
• Guarantee is void if the customer has applied other pesticides or made structural changes that affect treatment efficacy without notifying us

Customer Responsibilities

To ensure effective treatment and the safety of your household, customers agree to the following responsibilities before and after service:

• Provide accurate information about pest activity, previous treatments, and any known sensitivities or allergies
• Ensure safe access to all areas requiring treatment, including attics, crawl spaces, and exterior perimeters
• Remove or secure pets, children, and sensitive items from treatment areas as directed by your technician
• Follow all post-treatment instructions provided by your technician, including re-entry wait times
• Notify us promptly if you observe any adverse reactions to treatments

Limitation of Liability

Pest Control Bros LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claim arising from our services is limited to the amount you paid for the specific service giving rise to the claim. We are not responsible for damage caused by pests before, during, or after treatment, or for structural damage that existed prior to our service.

Intellectual Property

All content on our website — including text, articles, blog posts, pest identification guides, photographs, graphics, logos, and software — is the exclusive property of Pest Control Bros LLC or its content licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, copy, or distribute our content without express written permission
• Use our trademarks, logos, or brand elements without authorization
• Create derivative works based on our content
• Scrape or systematically download content from our website
• Use our content for commercial purposes without a licensing agreement

Website Use and Prohibited Conduct

When using our website, you agree not to engage in any of the following prohibited activities:

• Attempting to gain unauthorized access to our systems, servers, or databases
• Transmitting viruses, malware, or other harmful code
• Using automated tools to scrape, crawl, or index our website without permission
• Submitting false, misleading, or fraudulent information through our forms
• Impersonating Pest Control Bros LLC or any of our employees or representatives
• Using our website in any way that violates applicable federal, state, or local laws

Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of our services shall be resolved through binding arbitration in Maricopa County, Arizona, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

Contact Us

If you have any questions about these Terms and Conditions or need to discuss a service matter, please contact us through any of the following channels:

• Email: [email protected]
• Phone: (520) 424-5244
• Mailing address: Pest Control Bros LLC, 40110 W Wade Dr, Maricopa, AZ 85138
• Online: barkscorpion.com/book-online